In force2023 Revised EditionCurrent version · 2023 Revised EditionSee versions on Attorney General's Chambers(opens the publisher’s site)
4. Meaning of unfair practice
In plain English
It is an unfair practice for a supplier to do, say or leave out anything that might reasonably deceive or mislead a consumer. Making a false claim is unfair. So is taking advantage of a consumer who the supplier knows, or should know, cannot protect their interests or understand the deal. Doing anything listed in Schedule 2 is also unfair.
Summary · Drafted with AI, checked against the official text on 30 Sep 2026.